We can repair your broken device, even if you are unsure of what's wrong! Our trained technicians can conduct a free diagnosis!
Bring your device to our store, request curbside service, or use our nationwide mail order repair service! To find out more please call us 843-448-1581
Whichever option you choose, most repairs can be done in 30-60 minutes! Mail-in repairs will be processed the same day as received!
Unfortunately I had a bad experience here. The guy that was working was nice at first. After speaking to him at opening, he promised to have the phone done by 4pm (closing time). I live about an hour + from this location and made sure that it would be done before driving back. After not hearing anything all day regarding my phone I called at a little after 3pm. The same guy answered the phone and explained he was unsure if he could not get the phone done. And said that a machine broke that day. The phone was in the same condition as it was when I left it which means the repair process was not even started by 330pm. I felt as if the communication from this place and unprofessionalism is what provoked this review. I was of course irritated and voiced my irritation just for the owner to not do anything or even go as far to apologize for the inconvenience. No "I'm sorry" or anything. I would not recommend this place. Communication and professionalism are at an all time low.
Mark was super nice and helpful. I was on vacation with family who didn’t really want to consider my situation with a broken phone and was rushing the process. He was so gracious about the whole ordeal and got my phone diagnosed quickly. He then gave me a temporary solution to my problem until I could get home and get it fixed! Awesome guy and great service!